PMSI has worked on a wide range of strategic and operational consulting projects across many industries and markets for many years. This experience spans various business functions and concerns, both in terms of revenue and expense management.

Follow the links below to see a number of key performance indicator (KPI) examples we have provided to clients.

	Market Intelligence		Customer & Product		KPI/Dashboard
	Market Channel Customer Product Competitor		Customer & Product profitability (fully allocated) Trends and Gap analysis in Mix Price, value, volume, margin trend tracking Product range & portfolio issues		KPI development, commercial drivers Trends tracking Resource allocation & prioritisation Notification reporting Learning's feedback to internal org.
	NPD & Innovation		Internal Processes		Tail Rationalisation
	Pick up rates of product Early "failure" warnings KPI development Innovation pipeline Product life cycle		Sales & Profit Centre monitoring Order prioritising Cost management Stock/warehousing Best practise/process performance		Minimum order size Customer impact Portfolio impact Price maximisation
	Customer Needs		Regional & Channel		Resource Prioritisation
	Service - delivery Linkage between complaints and service issues? Value of loyalty vs cost of recruitment		Regional &channel trends and gaps Product gaps on regional level within major clients Pricing differences Performance gaps		Customer Channel Product Region
	Segmentation		Product Range		Pricing Issues
	Relevant customer & product segmentation Reps. focus Lapsing customers Customers with different needs...		Portfolio Which products are "needed" Unprofitable products/groups Product lifecycle		Which products are price elastic? Relationships between key variables Strategic & tactical pricing

You can also download a PDF copy of all the KPI examples here.